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Symantec Backup Exec 2010 Advanced Disk Backup Option
enables faster backups and restores through advanced disk-based backup and recovery, including Synthetic and Off-Host backups to perform zero impact backups. Synthetic backups reduce backup windows and network bandwidth requirements and do not impact the original client. New true image restore functionality automatically restores data sets sequentially, simplifying restores.
The Off-Host backup feature enables better backup performance and frees the remote computer by processing the backup operation of the remote computer on a Backup Exec media server instead of on the remote computer or host computer.
Basic Maintenance Services
is Symantec's entry-level service which is best suited for organizations that run Symantec products on non-essential systems only.
- Access to Symantec’s call center during regional business hours for general inquiries and assistance with problem resolution
- Access to the latest content, or new version updates and upgrades to keep your systems current
- 60 minute response target for high severity issues
- 2 designated callers per product title