At SoftwareMedia.com we care about our customers. From live phone support to our low prices, everything we do revolves around customer satisfaction. That's why we offer free shipping on every product we carry. What's more, if you're unsatisfied for any reason, we'll refund your money and pay for your return shipment within 60 days.
Free Shipping is simple at SoftwareMedia. Simply select "Budget" as your shipping method during checkout. If you need expedited shipping we offer that at reasonable prices as well. For complete details on shipping times, rates and policies, see our Shipping Policies.
Not only do you get free shipping to your doorstep, we also pay for your return if you are unsatisfied. If you place an order and realize you need to cancel it before our shipping cutoff time, (6:00 p.m. EST/ 5:00 CST/ 4:00 MST/ 3:00 PST), simply call us and we'll take care of it! If you need to return a product simply follow the procedures and policies below.
No Hassle Returns
Once you receive your software, you have 60 days to decide whether to keep it*. If you are unsatisfied, simply fill out a product return form and we'll send you a pre-paid FedEx air bill within 3 business days. Then just drop the package at any FedEx drop off and we'll take care of the rest.
SoftwareMedia.com employs a strict quality control process for all returns. This includes verifying package contents and checking with the manufacturer to see if the product has been registered or activated. Products that have a broken seal, have been activated, registered, damaged, or are otherwise not in condition for resale are not eligible for return, will be shipped back to you and are subject to additional shipping charges and/or restocking fees. Once your return passes quality control your refund will be issued within 72 business hours. For information on returns after the 60 day window, visit our policies page.
*Due to manufacturer restrictions, we are unable to provide a refund for Oracle, Blackberry, Embarcadero, Veeam, or Corel Transactional Licensing products. Returns of download items are at the discretion of Softwaremedia.com, and if approved may take up to 2-3 weeks.