CCF 2009 - Device CAL & SA
- Manufacturer: Microsoft
- Product #: 63C-00059
- Stock: Ships Free Tomorrow
- Rating: | Read reviews
Description
Customer Care Framework Device CAL with Software Assurance
Microsoft Customer Care Framework 2009 is a software solution that supports the rapid, flexible, and cost-effective development and deployment of customer care solutions. CCF 2009 aggregates the information agents need, automates the tasks and processes for faster resolution of customer requests and accelerates training and service resolution time resulting in profitable customer care operations.
Licensing
Client Access Licenses (CALs) are required for each device or user that accesses the features and services of Microsoft Customer Care Framework. Device CALs are likely to be more cost-effective than User CALs if there are multiple users per device (for example, a call center or an airport kiosk). A server license is required. This product comes with Microsoft's maintenance plan, Software Assurance. Need help? Call our Microsoft Certified Professionals at 1-800-474-1045 ext 3.
| Product Specifications | |
|---|---|
| Product #: | 63C-00059 |
| version: | 2009 |
| additional requirements: | Minimum of 5 CALs Server License |
| media type: | No Media |
| package type: | MS Open Business |
| license type: | Device CAL |
| maintenance: | Software Assurance |
| license qty: | 1 |
| See All: | CCF Licensing |
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