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Returns - Extended for the Holidays

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CRM Professional Server 3.0

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Manufacturer: Microsoft
Product #: C7Z-00005
Stock: Allow 1-2 Weeks for Delivery

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This product is not available for immediate shipment due to a number of possible reasons: this could be a new product, we may be awaiting shipment, or it might be stocked outside of our main warehouse. We will process the order in the most timely manner possible. Please allow 1-2 weeks for delivery.

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Price: $1,945.00

Tax:	$0.00
PST:	$0.00
Shipping:	$0.00
Total Price:	$1,945.00

Description

Microsoft Dynamics CRM Professional 3.0 This edition is designed for large organizations that must support extensive sales and marketing staffs. Microsoft Dynamics CRM Professional builds on the power and ease of use of Microsoft Dynamics CRM Small Business Edition and offers key features such as:

Powerful data mining and business intelligence tools that help a business build smarter, more effective marketing campaigns. Reporting and analysis tools built on SQL Server Reporting Services that provide precise customer information.
A single view of each customer based on every piece of information a company collects, all accessible by sales, marketing, and customer service divisions.

Both editions work the way a business works, integrating with the Microsoft Office Outlook messaging and collaboration client and other familiar Microsoft Office programs so employees operate within a comfortable environment. Sales:

Opportunity management makes it easier to convert leads to opportunities, and then track them throughout the sales cycle
Sales process management enables the consistent tracking and closing of sales opportunities
Pipeline optimization uses analytical tools to provide sales people with qualified leads and opportunities
Quotes are generated using a full-featured product catalog that supports complex pricing levels, units of measure, and discounts
Order management converts quotes to orders that can be modified and saved until they are ready to be billed as invoices
Sales force management makes it possible to measure sales performance against quotas
Sales literature can be created, managed, and distributed
Direct e-mail uses templates to send customized e-mail messages to customers sharing common characteristics

Customer Service:

Case management enables customer service requests to be created, assigned, and managed from a central location
Complete view of customer information promotes better understanding of specific customer needs and other account-related issues
Automated routing and queuing of service requests is achieved using customizable workflow rules
Auto-response e-mail generates automatic responses to customer requests
E-mail management automatically records customer communications and associates e-mail messages with appropriate customer records
Service scheduling makes it easy to manage service resources and to better understand resource and equipment allocation, usage, and effectiveness
Searchable knowledge base is a repository for the publishing of support articles and information
Service contracts can be created, maintained, and updated automatically

Marketing:

Marketing campaigns can be planned based on budgets and expenses, promotion codes, target products, marketing collateral, and more
Create lists for specific campaigns by using existing customer information or by importing contact information from various sources
Qualify lists so they can be queried to locate accounts meeting specific criteria
Campaign templates can be created and then used again in future campaigns
Campaign execution can be tracked, and lead conversion and cost and performance data can be analyzed in this way
Track marketing information to assess campaign success based on opportunities, cost versus payoff, and other criteria

Product Specifications

product #:	C7Z-00005
version:	3.0
platform:	PC
system requirements:	WIndows 2000 Server, Windows 2000 Advanced Server, (recommended) - Windows Server 2003, Standard, Enterprise, or Web Editions
media type:	CD-ROM
package type:	Retail SoftwareMedia.com [close] Retail The retail version comes packaged for the end user and, when applicable, comes with a manual and technical support service. Packaging, manuals, and technical support may vary by manufacturer. The Retail Version always includes a full, working copy of the program.

The best way for resellers, corporations, government or volume customers to buy software for less.

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CRM Professional Server 3.0

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