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Office 365 Migration

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Why should we trust SoftwareMedia with our Office 365 migration?

As a Microsoft Gold Partner, SoftwareMedia uses the migration tool that Microsoft themselves highly recommend. With this tool (SkyKick), you’ve got the experience of thousands of high quality migrations with zero downtime. Plus, because of the volume we do with Microsoft, we’re able to offer great prices on Office 365 subscriptions, saving your business hundreds of dollars.

Is there a minimum number of users that we need to migrate in order to use your services?

There is no minimum. We can manage the migration even if it’s just for 1 user.

How soon can we finish migrating to Office 365?

From the time the order is placed, it is an average of 4-6 weeks from beginning to end. If you need to migrate sooner, please contact us.

Will there be any downtime?

As long as you can provide the admin credentials for the domain registrar (whether it’s GoDaddy, Network Solutions, Namecheap, etc), our DNS technology will perform the required steps to ensure a zero-downtime migration.

Why shouldn’t we just use our internal IT team to handle the migration?

On average, a typical 25 user project can take 2-6 weeks to complete. We've seen hundreds of things that can go wrong on the source side, across the DNS system, and with Office 365. Downtime could be hours resulting in thousands of dollars of lost productivity.

What email systems do you migrate to Office 365?

Server Sync can migrate data from virtually any POP3, IMAP or Microsoft Exchange email Servers. This includes Google and many mail services and includes hosted and on-premise servers. We are also able to migrate from less common systems as long as they support Exchange EWS, Exchange WebDAV, IMAP, POP or ActiveSync protocols.

What happens to the data in the old system?

No data is deleted from the source system or from Outlook. Our migration technology copies data to Office 365.

Is there pre-work before onboarding?

The FastTrack engineers will run pre-onboarding checks to identify any readiness tasks required for the customer's infrastructure prior to onboarding. If such tasks are required, the FastTrack engineer will advise the customer or preferred partner to complete the tasks before onboarding can begin. Such tasks might include providing additional hardware for identify management, upgrading the infrastructure to supported software or updating the network. If during pre-onboarding check, the customer requires additional assistance outside of the scope of the FastTrack engagement and does not have a preferred partner to work with, the onboarding expert will suggest the customer be contacted by a qualified partner to assist. If the customer agrees, a Microsoft qualified partner will contact the customer.