This product includes three (3) years of Production Support VMware for View 5 Premier Bundle Starter Kit.

VMware Production Support is designed with your production environments in mind. Our global support centers are staffed around the clock to provide you access to our industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. We are committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

• Global, 24x7 support for Severity 1 issues
• Fast response times for critical issues
• Unlimited number of support requests
• Remote support
• Online access to documentation and technical resources, knowledge base, discussion forums
• Product updates and upgrades