VMware Production Support
is designed with your production environments in mind. Our global support centers are staffed around the clock to provide you access to our industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. We are committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.
This product includes one year of support only. vCloud Director must be purchased separately.
- 24x7 support, 365 days a year
- Telephone and Web/Email support
- Unlimited number of support requests
- 6 Support Admins per Contract
- Product upgrades and product updates
- Access to VMware Discussion Forums and Knowledge Base
- Remote Support