This product is delivered via email to your provided email address for your convenience. Upon request the keycode and / or the original packaging with Certificate of Authenticity can be mailed to you. SoftwareMedia stores your keycode which can be accessed anytime under My Account in case you ever need to authenticate the purchase of a genuine license. For more info check out our FAQ PageVMware Basic Support is designed for non-critical applications and platforms that require support during normal business hours. Our global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. We are committed to delivering enterprise-class worldwide support with a single objective in mind: your success.
This product includes three years of support only. vCloud Suite 5 Enterprise must be purchased separately.
Monday - Friday, 12 hours/day support
Telephone and Web/Email support
Access to VMware Discussion Forums and Knowledge Base
Unlimited number of support requests
Product upgrades and product updates
4 Support Admins per Contract
Brand Vmware License Package Type Support Only Edition Enterprise Platform PC