An image of original factory product key code will be delivered via email to your provided email address for your convenience. Upon request the keycode and / or the original packaging with Certificate of Authenticity can be mailed to you. SoftwareMedia stores your keycode which can be accessed anytime under My Account in case you ever need to authenticate the purchase of a genuine license. For more info check out our FAQ PageCritical IT processes run all hours of the night, and hackers, worms, and malware intrusions do not keep business hours. You need 24x7 access to Symantec support engineers – a team of experts with deep knowledge and experience in availability, security, performance and compliance software.
Whether your company is small or large, local or international, a service interruption can mean significant loss to your business. Symantec recommends Essential Support Services as the standard level of protection for most businesses.
- Symantec relentlessly protects people and information for businesses around the world.
- That protection goes beyond Symantec products and extends to behind-the-scenes support.
- Customers expect support that extends beyond regular business hours. Companies can’t afford to wait until the next morning for support. It contributes to lost productivity, lost revenue and decreased customer satisfaction.
- With streamlined systems and processes, gaining access to Symantec experts whenever they are needed is faster and easier than ever before. Whether customers need help resolving technical issues or installing, configuring or upgrading our products, experts are available around the clock, every day of the year to minimize downtime and ensure customers’ systems stay up and running.
- Your business runs 24x7; your protection should as well. Essential Support provides 24x7 support and a fast response time to ensure you get the help you need when you need it, so your protection is never compromised.
- 24x7 access to expert problem resolution from Symantec global technical support delivery team
- Protection that goes beyond our products and extends to behind-the-scenes support—letting Symantec's experts be there when needed.
- Regular updates and upgrades to keep your systems and products current.
Brand Symantec Product Type Upgrade Version License Package Type Support Only