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Application Server Standard - Support for Processor
Product#: A97163L46708
SUPPORT ONLY
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Price
$2,450.00
Electronic Delivery. Allow 1-2 Days.
Software Update & Support Includes:
- Program updates, fixes, security alerts, and critical patch updates
- Tax, legal, and regulatory updates
- Upgrade scripts
- Certification with most new third-party products/versions
- Major product and technology releases, which includes general maintenance releases, selected functionality releases, and documentation updates
- Assistance with service request 24 hours per day, 7 days a week
- Access to OracleMetaLink, Skywire Online Support Portal, ClearApp Support Portal, POINT Support Portal, or AVT Support Portal (24 x 7 web-based customer support systems), including the ability to log service requests online, unless stated otherwise
- Access to OracleMetaLink, Skywire Online Support Portal, ClearApp Support Portal, POINT Support Portal, or AVT Support Portal (24 x 7 web-based customer support systems), including the ability to log service requests online, unless stated otherwise
- Non-technical customer service during normal business hours
- For Skywire programs, web-based support is provided through the Skywire Online Support Portal. For ClearApp programs, web-based support is provided through the ClearApp Support Portal. For Primavera programs, web-based support is provided through the POINT Support Portal. For Advanced Visual Technology programs, web-based support is provided through the AVT Support Portal. For all other Oracle programs, unless stated otherwise, web-based support is provided through OracleMetaLink.
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