Customer Relationship Management (CRM) provides organizations with technologies, business applications, and best practices that help them sell, market, and service their products and services. Microsoft CRM provides a unified view of customer information and interactions through integrated sales, marketing, and customer service features. This approach enables organizations to share information, accelerate sales, identify new revenue opportunities, and deliver more consistent customer service. CRM Enterprise offers a rich feature set, and supports multi-tenant deployments. There is no licensing limit on the number of users. Additional features include support for multiple organizations, multiple server instances, and role-based service installation. Role based services let you increase performance by installing component services on different computers.