BlackBerry Enterprise Server Standard Support - System Health Checks allow you to submit BlackBerry Enterprise Server log files to the BlackBerry Technical Support team for review. A technical resource will run these log files through a health check utility which analyzes the files to identify trends, common error messages, and other key data points to identify environmental and mail delivery/latency issues. Upon reviewing the output of the health check utility, the technical resource will be able to identify areas within the customer’s technical environment that are the likely cause of existing issues and/or items that may cause potential issues in the future.

You must have Support Service Specialist service to use this service.
This product is an optional service for BlackBerry Enterprise Server Standard Support.

Important Note: No refunds will be given on BlackBerry Licensing. All BlackBerry returns require a replacement order of equal or greater value, for the same end user.