BlackBerry Enterprise Server Enhanced Support - Up to 30 Active CALs offers an affordable introductory level of support. Your technical issues will be submitted by telephone or electronically, with a 4-hour response rate. You’ll also have access to self-service tools such as the BlackBerry Expert Support Center, technical webcasts, BlackBerry Certification exam vouchers and the BlackBerry Solve newsletter.

Important Note: No refunds will be given on BlackBerry Licensing. All BlackBerry returns require a replacement order of equal or greater value, for the same end user.