BlackBerry Enterprise Server Elite Support - Up to 20,000 Active CALs provides your business with the highest level of technical support available, with a member of the Direct Advanced Response Team (DART) onsite on a full-time basis to help plan, manage and expand your BlackBerry product and service deployment. You’ll also have a designated Support Account Manager (SAM) who’ll act as the first point of contact for support-related escalations and be your advocate. In addition, your SAM can advise you of upcoming software releases, applications or known issues that may be of interest.

Important Note: No refunds will be given on BlackBerry Licensing. All BlackBerry returns require a replacement order of equal or greater value, for the same end user.