Customer Care Framework
Microsoft Customer Care Framework (CCF) is a software solution that supports the rapid, flexible, and cost-effective development and deployment of customer care solutions. CCF aggregates the information agents need, automates the tasks and processes for faster resolution of customer requests and accelerates training and service resolution time resulting in profitable customer care operations. For questions about licensing, call our Microsoft Certified Professionals at 1-800-474-1045 ext 3.
