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About Softwaremedia.com

"Thank you very much for your professionalism! I will definitely remember you in the future when I need software as well as recommend your company to others. Thanks again!" - John C.Read More Testimonials

Our Story

SoftwareMedia started way back in 1997 as a small business distributing software and other tech products in Seattle, WA. Now in Salt Lake City, Utah, we continue to provide discount software, software licensing and software-related services online and offline, coupled with superior customer care - and the skiing isn't bad, either :)

Our customers are our #1 priority, and because of that we’ve put together a team of Customer Service Rockstars who know exactly how to help our customers with whatever they may need. All our Customer Service Team Members have extensive experience and are certified by the major brands like Adobe, Microsoft and Symantec.

We understand the uncertainties of online shopping. We also know how we'd like to be treated, and that's what our business is based on - doing for our customers exactly what we'd like other businesses to do for us.

With consistent five star ratings across the board, we at SoftwareMedia believe in providing our customers with what they deserve: certainty and comfort with their order, exceptional prices, genuine products, speedy delivery, and a 30 day guarantee return policy. And if you have concerns, there are actual people here to help.

Key Players on Our Team

Todd Francis

Chief Officer of Operations

Todd has been a part of SoftwareMedia.com for 8 years now! He is an innovative manager, great with people, and is a true software expert with software certifications from Adobe, Microsoft and Symantec. Todd thoroughly understands the challenges of being in a quickly-changing technology environment and helps our company stay ahead by continually adapting while never forgetting that our customers are our #1 priority.

Todd enjoys golfing, skiing and tennis and loves any Italian food.

“It’s nice to love to go into work and enjoy those you’re surrounded by. We have a great company culture and great customers who share our passion for software.” - Todd Francis

Jeremy Syddall

Sales Manager

Jeremy is a Utah native with an impressive technical background and has been with SoftwareMedia almost 5 years now. He is certified as an MCITP (Microsoft Certified IT Professional), MCTS (Microsoft Certified Technology Specialist), and has earned various other individual certifications in Volume Licensing, Windows 7, Office deployment, and Consumer Support Technician in Consumer Operating Systems. Needless to say, you’re in safe hands with Jeremy if you ever have a problem with your software.

In his free time Jeremy likes boating, traveling and camping.

“Everybody here is unique and outgoing and the atmosphere is always energetic and fun!” - Jeremy Syddall

Adam Norton

Licensing Expert

Adam is dedicated to making every customer’s experience with SoftwareMedia truly impressive. He always goes above and beyond customer expectations. Joining us in 2010 Adam has quickly become a pillar of our company. As our licensing expert, Adam is relied on by businesses small and large for fast and accurate answers to their questions.

Adam is a Utah native, loves the Utah Jazz and is currently attending the University of Utah. He’s a Utah man through and through :)

“Everyone that works here is extremely friendly and makes the day entertaining.” – Adam Norton

Cesar Morales

Customer Service Rockstar

Cesar brings extensive experience in Customer Service and Tech Support to SoftwareMedia and is fluent in both English and Spanish. Cesar consistently does fantastic work, helping clients with everything from software glitches and shipping issues to checking all orders for any fraudulent activity. We’re lucky to have him on the team!

In his free time Cesar loves to play soccer, basketball and watch Jazz games.

“I really love that we get learn all the new software programs that are coming out and, the best part, we get to teach people how to use them.” – Cesar Morales

Our Credentials

Why Buy From Us?

Knowledgeable & Certified
Our customer service has always put us above the competition. We hold top certifications on top brands like Microsoft, Adobe & Symantec, and you can be confident that our staff is up-to-date with all the latest products. Come see why Stella Service awarded us the ‘Excellent’ rating.

All Your Software Needs in One Place
We carry thousands of different software titles from over 80 top software brands. There’s a good chance that we not only have what you’re looking for, but we also have it at a discounted rate. If you’re ever unsure what exact program you want, just tell us your needs and we can help find the software that’s right for you.

Discount Prices
Because of our high volume, close ties and strong certifications with many software manufacturers, we’re able to get lower costs on many software titles. At SoftwareMedia, we believe in passing the savings down to our customers. And with our Price Match Guarantee on our licensing products, you can be sure that you’re getting a great deal.

Steady, Reliable and Consistent
We’ve been going strong since 1997! These days, 15 years is an eternity for a web-based business. We’re 7 years older than Facebook, 1 year older than Google (!), and just 3 years younger than Amazon and Yahoo! We’ve outlasted thousands upon thousands of businesses on the internet, and for good reason. We reliably deliver high-quality products, with award-winning customer service, year in and year out. And we’re not stopping anytime soon.